Fully integrated CRM system boosts internal efficiency while slashing deployment costs by 50%

The Challenge

  • Existing business systems hindered ability to keep up with changing market demands
  • The company needed a way to integrate disparate operational systems

The Solution

  • Implemented Microsoft Dynamics CRM and a custom e-commerce solution
  • Ensured all systems are integrated in real-time
  • Saved at least 50% over other solutions by deploying Neuron ESB
  • Incremental rollout of Neuron ESB provided further savings

The Benefit

  • Adds stability and maintainability on one consolidated framework
  • Scalability has been applied across the organization
  • Eliminates custom code with Neuron ESB connectors for Microsoft CRM and GP
  • Anticipated first year savings up to $500,000 utilizing the full CRM solution
  • Ability to track and close opportunities with automated efficiencies
  • Eliminates duplicate data entry through seamless integration
  • Reduces manual workload by streamlining order entry process over the web